Guest Engagement Specialist applicants have rated the interview process at Hilton with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 73% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Hilton as a Guest Engagement Specialist according to 3 Glassdoor interviews include:
Phone interview: 50%
Drug test: 50%
Here are the most commonly searched roles for interview reports -
It begin via text which was very suspicious to me. I reached out via email to make sure it was legit. It was. After passing the texting questions, you have to record video responses. I think you have 3 attempts per question. Lastly was a phone interview in which I was offered the position
Other Guest Engagement Specialist Interview Reviews for Hilton
I applied online. The process took 3 weeks. I interviewed at Hilton (Shanghai, Shanghai) in Aug 2023
Interview
The first round is a phone screening interview with the HR who is very kind and acts with a great expertise The second is a video call with the hiring manager asks more details about previous working experience and ability of handling repetitive and dull daily routine at the first stage The third round is with the department head
Interview questions [1]
Question 1
do you believe yourself to maintain a positive attitude even if the daily routine is dull and repetitive as a customer care people
Interview was relaxed and informative. Recruiter gave an overview of the job description and the benefits offered. Explained the selection of the permanent schedule. Offered me the position on the spot.