Guest Service Agent applicants have rated the interview process at Holiday Inn with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 68.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Guest Service Agent roles take an average of 1 day to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Holiday Inn overall takes an average of 6 days.
Common stages of the interview process at Holiday Inn as a Guest Service Agent according to 3 Glassdoor interviews include:
Drug test: 20%
One on one interview: 20%
Presentation: 20%
Phone interview: 20%
Group panel interview: 10%
IQ intelligence test: 10%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Holiday Inn (Melbourne) in Dec 2022
Interview
Applied online. Received call from Human Resources weeks later for a preliminary interview. Shortly after that a one on one interview with the operations manager for hotel was organised that ran for about 40 minutes which went well. Then received a call from said manager couple days later with job offer.
Interview questions [1]
Question 1
Describe great customer service? Why do you want to work with us? What skill do you have relate to this position?
I applied online. The process took 1 day. I interviewed at Holiday Inn (Danbury, CT) in Apr 2019
Interview
It varies you could be interview in group of 2 or individually. But they try to get to know you genuinely by having an organic conversation with you. They were super pleasant and MOST OF ALL H.U.M.A.N.
I applied online. I interviewed at Holiday Inn (Bloomington, IN) in Jan 2017
Interview
Quick and easy interview. Asked a few questions about experience. If they need you to work immediately, they will put you on the schedule right after the interview. Very easy going as it is a high turnover rate at this hotel.