Reservations Agent applicants have rated the interview process at Holland America Line with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 66.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Reservations Agent roles take an average of 5 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Holland America Line overall takes an average of 27 days.
Common stages of the interview process at Holland America Line as a Reservations Agent according to 2 Glassdoor interviews include:
Presentation: 29%
Phone interview: 29%
One on one interview: 14%
Skills test: 14%
Other: 14%
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I applied online. The process took 5 days. I interviewed at Holland America Line (Seattle, WA) in Jul 2021
Interview
Apply
Then then they send you a link to do a video answering questions. There were a lot of questions to answer. You could redo your video as many times as you would like.
Interview questions [1]
Question 1
How did you handle a unhappy customer in the past?
I applied through other source. I interviewed at Holland America Line (Seattle, WA)
Interview
Very easy interview as long as you have a personality but keep it professional. If you are empathetic, can handle stressful situations calmly and have a passion for travel this is for you. At HAL it is all about the customer, their satisfaction from beginning to end, and their return business.