Brand Representative applicants have rated the interview process at Hollister Co. with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 81% positive. To compare, the company-average is 67.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Brand Representative roles take an average of 8 days to get hired, when considering 364 user submitted interviews for this role. To compare, the hiring process at Hollister Co. overall takes an average of 8 days.
Common stages of the interview process at Hollister Co. as a Brand Representative according to 364 Glassdoor interviews include:
Group panel interview: 36%
One on one interview: 14%
Background check: 11%
Presentation: 9%
Drug test: 9%
IQ intelligence test: 7%
Personality test: 6%
Skills test: 5%
Phone interview: 3%
Other: 2%
Here are the most commonly searched roles for interview reports -
I interviewed at Hollister Co. (Dartford, England) in Oct 2025
Interview
The interview was online and I never spoke to a person. Questions came on the screen and you a few minutes to think of your answers and then record it. You could only retake once. They took about a month to send a rejection email.
Interview questions [1]
Question 1
Why are you interested in working in retail, specifically the Hollister brand?
Tell me about a time you had to deal with a challenging customer/teammate/classmate etc. How did you react? What was the outcome?
What is one of your favorite fashion trends right now? How would you recommend a customer outfit that trend?
What are you most proud of? And what drove you to achieve it?
What has been the hardest you've ever had to work? How did you handle it? What did you achieve?
Tell me about a time you received some challenging feedback? How did you take it? What did you do with it?
Tell me about a time you had to do something that wasn't your responsibility to benefit the whole?
If offered this position, what future plans, if any, do you have that would require you leave?
I did a video interview and it went well, they ask me to do an in-person interview so I am waiting on that right now. The video interview was eight questions.
I interviewed at Hollister Co. (Gateshead, England)
Interview
first applied online and got an online interview. It was just recorded questions and you had to record a video for it to be sent in. Just waiting on completing my in store interview now
I applied in-person. I interviewed at Hollister Co. (Edinburgh, Scotland)
Interview
Interviewed in a group of 5, it was pretty chill. All the questions are activity based and around 4 questions for previous customer service experiences. Based on the understanding of the brand, and how to interact with different customers.
Interview questions [1]
Question 1
What will you do if parents/grandparents ask you advice for presents