I applied through an employee referral. The process took 3 days. I interviewed at Hollister Co. (Louisville, KY) in Nov 2011
Interview
My friend who already worked at Hollister referred me to a manager, who sent me the application via email. I filled it out and they called me the next day to set up an interview. A few people told me to wear all Hollister (which I did), but I think just dressing nicely and professionally would have been fine. There were 2 other people with me competing for the spot. The manager just took us to the food court and gave us a casual interview. They were basic sales questions, and we went in order in answering the questions. Within 2-3 days they called me back and said I had the job!
Interview questions [1]
Question 1
What would you do if you saw a customer shoplifting?
Group interview (3 people)
Standard questions (Not all is asked)—
Why are you interested in working in retail, specifically the Abercrombie & Fitch, Abercrombie Kids, Hollister, and Gilly Hicks brands?
Tell me about a time you had to deal with a challenging customer/teammate/classmate etc. How did you react? What was the outcome?
What is one of your favorite fashion trends right now? How would you recommend a customer outfit that trend?
What are you most proud of? And what drove you to achieve it?
What has been the hardest you've ever had to work? How did you handle it? What did you achieve?
Tell me about a time you received some challenging feedback? How did you take it? What did you do with it?
Tell me about a time you had to do something that wasn't your responsibility to benefit the whole?
If offered this position, what future plans, if any, do you have that would require you leave?
Casual attire, although avoid wearing anything explicitly mentioning another brand js for curtsey sake.
Very simple easy interview process! Found questions online and it pretty much matched that! Manager was very kind and supportive. Had a verbal interview on site and started work soon after!
Interview questions [1]
Question 1
Hypotheticals about customer situations and how you would approach it.
The interview was a group interview. I was then sent an email later that day including the job offer. After that, I got a phone call to set up an orientation date.
Sales Associate applicants have rated the interview process at Hollister Co. with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 63% positive. To compare, the company-average is 67.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 8 days to get hired, when considering 232 user submitted interviews for this role. To compare, the hiring process at Hollister Co. overall takes an average of 8 days.
Common stages of the interview process at Hollister Co. as a Sales Associate according to 232 Glassdoor interviews include:
Group panel interview: 37%
One on one interview: 14%
Background check: 9%
Skills test: 8%
Personality test: 8%
Drug test: 6%
Presentation: 6%
IQ intelligence test: 6%
Phone interview: 5%
Other: 1%
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