I applied online. The process took 1 day. I interviewed at Hollister Co. (London, England) in Jun 2025
Interview
The online interview was straightforward and easy to follow. The instructions were clear, the process was smooth, and there was no hassle involved. It was a simple and stress-free experience overall.
Interview questions [1]
Question 1
Tell us a time when you had to deal with a difficult customer/colleague, why are you interested in working for us, etc.
I applied online. The process took 1 week. I interviewed at Hollister Co. (Knoxville, TN) in May 2026
Interview
Definitely Not a great interview the interviewer made me wait 10 minutes, and made us interview outside of the store. Walked off mid interview it was so unprofessional and strange.
Very simple group interview process, the questions were very easy and basic, such as "describe what is your favorite aesthetic," and "how would you help a customer looking for jeans"
Group interview need to talk about personal experiences and ways you have handled different experiences in life. Pretty straight forward and received a call back in less than a week
Interview questions [1]
Question 1
Whats a way youve dealt with a difficult customer, one of your proudest achievements
Brand Ambassador applicants have rated the interview process at Hollister Co. with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 73% positive. To compare, the company-average is 67.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Brand Ambassador roles take an average of 9 days to get hired, when considering 45 user submitted interviews for this role. To compare, the hiring process at Hollister Co. overall takes an average of 8 days.
Common stages of the interview process at Hollister Co. as a Brand Ambassador according to 45 Glassdoor interviews include:
Group panel interview: 37%
Presentation: 11%
Background check: 11%
Drug test: 10%
One on one interview: 10%
IQ intelligence test: 8%
Skills test: 7%
Personality test: 4%
Phone interview: 1%
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