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      Customer Engagement Specialist Interview

      May 29, 2025
      Anonymous employee
      Carrollton, TX
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied in-person. The process took 2 weeks. I interviewed at HomePro (Carrollton, TX) in Mar 2025

      Interview

      The interview process took about 2 weeks. An interview was scheduled and the interview lasted about 20 minutes. The interviewers seemed nice and stated they would be taking notes during the interview. This put me at ease as I answered questions regarding the position and my experience pertaining to the position.

      Interview questions [1]

      Question 1

      The questions asked during the interview pertained to the following topics: -attendance -handling difficult customers -schedule -any conflicts with work schedule
      Answer question

      HomePro interviews FAQs

      • Candidates applying for Customer Engagement Specialist roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at HomePro overall takes an average of 10 days.
      • Common stages of the interview process at HomePro as a Customer Engagement Specialist according to 1 Glassdoor interviews include:

        Skills test:  20%

        Phone interview:  20%

        Personality test:  20%

        Drug test:  20%

        Background check:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Outside Sales Representative(7) ;
        2. Sales(6) ;
        3. Sales Representative(5) ;
        4. Account Manager(3) ;
        5. Technology Consultant(3) ;
        6. Administrative Assistant(2) ;
        7. Customer Service Representative(2) ;
        8. Outside Sales Consultant(2) ;
        9. PO Coordinator
      (2) ;
    • Sales Associate(2) ;
    • Scheduling Coordinator(2) ;
    • Team Lead(2) ;
    • Technician(2) .
    • Jobs at HomePro

      15 jobs in United States
      Technical Support Representative (Residential Electrical Support)
      Carrollton, TX
      ·
      $25 - $30 /hr
      (Employer provided)
      View job
      Scheduling Coordinator
      Carrollton, TX
      ·
      $16 - $18 /hr
      (Employer provided)
      View job
      Plan Prep Coordinator
      Carrollton, TX
      ·
      $18 - $18 /hr
      (Employer provided)
      View job
      Technical Support Representative
      Carrollton, TX
      ·
      $20 - $23 /hr
      (Employer provided)
      View job
      Senior Electrical Estimator
      Carrollton, TX
      ·
      $90K - $110K /yr
      (Employer provided)
      View job
      View all Customer Engagement Specialist Jobs