Customer Service Representative applicants have rated the interview process at Hotwire Communications with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 63% positive. To compare, the company-average is 54.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 11 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Hotwire Communications overall takes an average of 22 days.
Common stages of the interview process at Hotwire Communications as a Customer Service Representative according to 8 Glassdoor interviews include:
Phone interview: 30%
One on one interview: 22%
Drug test: 17%
Group panel interview: 9%
Background check: 9%
Presentation: 4%
Skills test: 4%
IQ intelligence test: 4%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 days. I interviewed at Hotwire Communications (Miami, FL) in Aug 2013
Interview
I lived in south Miami and the office was all the way in Boca Raton at the time so i did a phone interview which was very convenient. Pretty easy interview, you get your normal generic interview questions. They just want to make sure you're not a lunatic and you know how to handle customer service.
I applied online. I interviewed at Hotwire Communications
Interview
The interview process was OK. The manager sounded as if he was really unprofessional. I didn't believe he was calling for an actual job. I went through 2 interview with 3 people. So many companies do, they made it seem as if I got the job. And promised regardless if I didn't id hear back from them. Well. It's been over a month. Haven't heard anything. So it's clear I didn't get it. I send follow up emails, phone calls and text. No response. That's rude.
Interview questions [1]
Question 1
Questions were basic. Why did you leave last job. What did you do for last company. Etc etc.
I applied online. I interviewed at Hotwire Communications (Atlanta, GA) in Oct 2020
Interview
Easy and very fun via Zoom! I interview with Celenes and she was very spunky and cheerful. And I got the job!!! 30 words is a bit much. So this last part is just so I can move on lol!!!
I applied online. I interviewed at Hotwire Communications (Fort Lauderdale, FL) in Nov 2018
Interview
Two interviews, One with a call center supervisor and the second was wit the call center manager The second interview was more laid back. She seemed to want to get to know me as a person rather than ask interview questions