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      Houzz

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      Account Manager Interview

      Mar 1, 2017
      Anonymous Interview Candidate
      San Diego, CA
      No offer
      Negative experience
      Easy interview

      Application

      I applied through an employee referral. The process took 1 week. I interviewed at Houzz (San Diego, CA) in Feb 2017

      Interview

      This was one of the weirdest and robotic interviews I've ever experienced. I have 6+ years of relevant experience and had a current employee vouch for me and I didn't get past HR. First, was a phone screening with a girl from HR, then I filled out a form (which asked very odd questions... including what I made on my W2 last year, to list out every single job I've ever held, and what extra organizations I've been a part of), then I had an in person interview with a different HR girl. She was late to my interview and then continued to rattle off questions as if she had them memorized and this was all she did every day. There was no back and forth or sense of conversation. She literally asked me how I got every job I've ever had (including back in HS) and then the reason I left each of these jobs. I would respond in a thoughtful way and then there was less than a second before she would spit out the next question. I understand that every company has their own secret sauce for bringing the right people on but I didn't get it. I've held a job since I was 16, had more than enough experience, had an inside referral, played sports through HS and college, and I still didn't get asked to the next round. The message I got was extremely generic and not even sent from the girl who interviewed me so of course they couldn't give me the details because they weren't a part of my interview. I'm not that upset because I found out that the base was $37,500 no matter what your experience was. Even if they offered it to me, I would have had an issue with that so maybe they thought I was over qualified or not willing to accept the salary.. but you would still think they could tell me that and be open.

      Interview questions [1]

      Question 1

      Tell me about a time that you failed. What were the reasons you left that job? How did you get this job? Tell me about your role? Why do you think you would be good in a sales capacity?
      Answer question
      1

      Other Account Manager Interview Reviews for Houzz

      Customer Service Representative Interview

      Mar 14, 2024
      Anonymous Interview Candidate
      Irvine, CA
      No offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Houzz (Irvine, CA)

      Interview

      Met with recruiter then hiring manager and team lead manager I would be working with. Pretty fast overall process once they have reached out to you. Several quick questions about experience and then metrics into their company and what the role entails.

      Interview questions [1]

      Question 1

      How would you deal with difficult situations?
      Answer question

      Customer Service Representative (CSR) Interview

      Jan 5, 2024
      Anonymous employee
      Phoenix, AZ
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Houzz (Phoenix, AZ)

      Interview

      It was an efficient process. One phone interview with their recruiter and then an in person interview with a manager. Role playing was part of the interview process (the manager gave me a specific complaint and I had to resolve the customer’s problem).
      1

      Customer Service Representative Interview

      Feb 5, 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Houzz

      Interview

      Thorough but comfortable! I had multiple interviews, but everyone was very personable. They requested an at home typing speed test (to be completed after the first interview) and asked me to email the results to the recruiter.

      Interview questions [1]

      Question 1

      Tell me about a time that you disagreed with your supervisor and what you did about it.
      Answer question

      Houzz interviews FAQs

      • Account Manager applicants have rated the interview process at Houzz with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 44% positive. To compare, the company-average is 44.7% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Account Manager roles take an average of 17 days to get hired, when considering 66 user submitted interviews for this role. To compare, the hiring process at Houzz overall takes an average of 18 days.
      • Common stages of the interview process at Houzz as a Account Manager according to 66 Glassdoor interviews include:

        Phone interview:  30%

        One on one interview:  21%

        Background check:  12%

        Presentation:  11%

        Group panel interview:  9%

        Skills test:  6%

        Other:  5%

        Drug test:  4%

        Personality test:  2%

        IQ intelligence test:  1%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(260) ;
        2. Sales Development Representative (SDR)(89) ;
        3. Account Manager(72) ;
        4. Software Engineer(59) ;
        5. Sales Development Representative(53) ;
        6. Senior Account Executive(34) ;
        7. Client Success Manager(31) ;
        8. Sales Representative(30) ;
        9. Account Coordinator(28) ;
        10. Sales Manager(22) ;
        11. Client Onboarding Specialist(17) ;
        12. Customer Service Representative(16) ;
        13. Sales(15) ;
        14. Customer Support Specialist(14) ;
        15. SDR(13) .


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      Jobs at Houzz

      4 jobs in United States
      Product Support Specialist I
      United States
      ·
      $22 - $25 /hr
      (Employer provided)
      View job
      Director, SEO & AEO
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      ·
      $175K - $200K /yr
      (Employer provided)
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      Assistant Controller
      United States
      ·
      $150K - $200K /yr
      (Employer provided)
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      Product Manager
      Illinois
      View job
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