Jama Software Interview Question
How do you handle a support request from the CEO whose email is not functioning when you are already entrenched in another support issue that affects the whole company?
Interview Answer
Anonymous
Feb 8, 2016
If I were not able to immediately solve the CEO's email issue, I would try to explain that I was in the midst of working on an issue that has company wide implications that in turn will affect our customers if not solved very quickly and hope that the CEO would understand fixing that first is for the greater good of the company.
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