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      Jama Software

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      Jama Software interviewsJama Software Desktop Support Technician interviewsJama Software interview


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      Desktop Support Technician Interview

      Feb 8, 2016
      Anonymous Interview Candidate
      Portland, OR
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Jama Software (Portland, OR) in Sep 2015

      Interview

      The process began with a 20 minute phone interview with their HR recruiting specialist. The questions mostly covered what is on my resume with some time at the end for any company questions I may have. The next step was a 30 min phone interview with the IT Director. This portion got a little more technical than the first interview. A few days later I was called back by the HR lady who did the first interview to request me to come in for an afternoon of in-person interviews. I was first interviewed by two members of the IT staff who I'd be working most closely with. This was followed by an in-person interview with the IT director I had already interviewed with over the phone.

      Interview questions [1]

      Question 1

      How do you handle a support request from the CEO whose email is not functioning when you are already entrenched in another support issue that affects the whole company?
      1 Answer