Verscend
Now known as Cotiviti
Engaged Employer
Verscend is now known as Cotiviti. For up to date information and jobs, please see the Cotiviti profile.
Verscend Interview Question
How would you handle an angry or upset user?
Interview Answer
Anonymous
Jun 25, 2018
Be tactful and calm them down with understanding and empathy. Gain their trust by fixing the issue properly on the first try, and then following up a few days later to ensure my good reputation within the office.
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