Kroger Interview Question

How would you handle an upset customer?

Interview Answers

Anonymous

Apr 27, 2020

First. I would ask the customer how could I help her .after that .i would take care of the situation .but i can't solve the situation .i would ask the manger.

5

Anonymous

May 3, 2020

calm down the customer through understanding

3

Anonymous

Apr 24, 2020

Reduce Rehabilitation Release - a method of comprehensive listening followed by a remedy that address their issue and finally a mutual resolution to depart on.

4