Customer Success Specialist applicants have rated the interview process at HubSpot with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 57.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Specialist roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at HubSpot overall takes an average of 25 days.
Common stages of the interview process at HubSpot as a Customer Success Specialist according to 2 Glassdoor interviews include:
Phone interview: 50%
One on one interview: 50%
Here are the most commonly searched roles for interview reports -
I applied through a recruiter. I interviewed at HubSpot in Feb 2021
Interview
Three Step Process:
1. Recruiter Call
2. Demo with a Team Lead: Was given a task to do on HubSpot, then was asked questions about it. Was also given a new task in a role play scenario.
3. Interviews with 3 Managers: Got to meet with 3 different managers from HubSpot Customer Success Team. They asked various questions ranging from behavioral questions, get-to-know your background, etc.
Interview questions [1]
Question 1
What makes a good communicator?
Tell me about a time when you had an uncomfortable customer experience.
First had call with recruiter, then had a call with one manager and finally an interview with 3 different managers, including the manager from round 2 (each for 30 minutes)
I applied online. The process took 2 weeks. I interviewed at HubSpot (Dublin, Dublin) in May 2022
Interview
1 - Contact call with HR.
2- Exercises about their Marketing Trial Hubspot.
2- Interview with the Team Lead where I had to show him how one of their product works.
3- No response after a week, had to contact them backj
Interview questions [1]
Question 1
I had to show how the product works, without knowing much about it, some general questions.
Interview process was tough, have to make sure you go through the assignment well and all the resources on Hubspot platform. Might be confusing for someone with no tech background. HR rep was very helpful.