Applied online. Contacted by recruiter 1 week later via email. Basic background questions on resume and situational questions. A couple hours later recruiter called me to schedule 2nd interview with the Director. Phone interview took place a few days later. More questions on background, gave overview of the position, questions weren't difficult. A week later a 3rd phone interview was scheduled with a Sr. Business Analyst and Workforce Analyst. Questions were more about what platform and strategies for scheduling that my current company was using to manage our workforce. What systems did we use, how did we come up with our schedules for our agents. The next day I received an email from the recruiter that they chose not to move to the onsite interview. She said the technical needs were out of scope for my experience. The overall process was smooth, the recruiter kept me informed and communication open. I wish I could have gotten more details on what technical acumen l lacked, but without the answer, I still have no hard feelings, and I would apply to a future position. It was a risk I was willing to take to relocate 2100 miles on my own to work for this company