I applied online. The process took 2 months. I interviewed at Hulu
Interview
The interview process is a multiple-stage process for hiring new employees. The stages mainly comprise job interviews held either one-on-one, with a group of candidates, or with a panel. Interviews are conducted in person, over the phone or by email, or via video conferencing tool
The interview process was very easy, detailed. They were very informative and answer any questions I had about the job role. They explained other roles that they were hiring as well that I'd fit into.
I applied online. I interviewed at Hulu (Santa Monica, CA) in Apr 2017
Interview
It was a group introduction and then a 1-1 interview with a manager in that department where she asked you questions off of a sheet that was pre-outlined for each candidate and took about 15-20 minutes.
Interview questions [1]
Question 1
Describe the steps to tell someone how to reset their modem if their streaming kept stopping, buffering or would not load completely.
Customer Service Representative applicants have rated the interview process at Hulu with 1.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 54.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 60 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Hulu overall takes an average of 24 days.
Common stages of the interview process at Hulu as a Customer Service Representative according to 3 Glassdoor interviews include:
Background check: 25%
Phone interview: 25%
Group panel interview: 13%
Personality test: 13%
Presentation: 13%
Skills test: 13%
Here are the most commonly searched roles for interview reports -