I originally applied online and received a response from the recruiter three days later to schedule a phone call. The phone call with the recruiter stayed within the 30 minute time frame, which consisted of general screening questions regarding experience in sales and quota attainment.
The next day I received an e-mail from a recruiter asking my availability to schedule an onsite. During the onsite I was interviewed by a team which included a Senior Account Executive (which was switched to a newer AE minutes before the interview due to the Senior AE not being in that day), the VP of Sales, SDR Manager, Hiring Manager, and ended with the recruiter recapping the day and going over what to expect for the next steps.
Interviews in order:
1) Peer (AE) interview - What initially surprised me was she was only with the company for nearly three months, yet was chosen to interview with me despite her tenure. However, after meeting with her and finding out about her quick success, it made sense why they chose her. Despite being new to the company she has already achieved a high-performing title. She went over tips and advise on what to say during the upcoming interviews which I appreciated. We discussed our backgrounds and how we both got into sales -- she is definitely a great employee and was the more casual part of the interview process.
2) VP of Sales - We went through expected sales questions, however he asked some challenging questions regarding what differentiates them from their competitors. He then asked if I had a chance to look into their price model, which I admittedly let him know that I had not -- his reaction was shocked and asked me the question, "why would you go to an interview and not understand the pricing?" As soon as the interview with him ended, right before the next interview, I hopped on my mobile device and was able to find the pricing right away. I did not realize that the pricing structure was something for me to know beforehand, as I know this is a painless element to learn during the training process for any company. Make sure you research the entire Human Interest website and not skip the price part like I did.
3) Sales Development Representative Manager - He went over his division's short term and long term goals for the company, and the level of support the AEs are expected to have.
4) Sales Manager - She asked about my "why," and let me know what qualities they are looking for in a potential employee. She expressed what concerns she had and I gave her honest answers to address those concerns. I also appreciated the insight she shared regarding the growth of the company.
Overall, the interview process went well and although I was not made an offer, I learned a lot through this experience. Human Interest would have been a great company to work for as the atmosphere is amazing, the product itself is competitive within the 401k market, and the awesome employees who work there are an added bonus.