Inbound Contacts Representative I applicants have rated the interview process at Humana with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 63.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Inbound Contacts Representative I roles take an average of 30 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Humana overall takes an average of 25 days.
Common stages of the interview process at Humana as a Inbound Contacts Representative I according to 4 Glassdoor interviews include:
Phone interview: 20%
One on one interview: 20%
Background check: 20%
Skills test: 13%
Drug test: 13%
Group panel interview: 7%
Personality test: 7%
Here are the most commonly searched roles for interview reports -
The process took 4 weeks. I interviewed at Humana (New York, NY)
Interview
Two lead interview. One with Front Line leader and his Team Lead. Reviewed basic questions about conflict resolutions, over coming difficult decisions and team experiences. After they were done, the operation manager came in to just ask if I was available 8am-8pm Monday through Friday, and asked if I had any planned expanded leaves in the next 6 months.
Interview questions [1]
Question 1
Tell me of a time when you had an issue with an ok ther member of your team, and what you did to resolve the issue.
Easy and quick, one interview, I Got
Offered the position and pay rate on the spot with the manager during the interview. The offer letter followed shortly after and was a quick hiring
Process after background
Check
Interview questions [1]
Question 1
Describe difficulty with customers and how you handled it
I applied online. I interviewed at Humana (Portsmouth, VA) in Jul 2022
Interview
Quick and transparent interview process…I applied, interviewed, and received an offer within one week. The recruiter was very prompt and communicative and I was always aware of next steps from start to finish. Very impressed!
Interview questions [1]
Question 1
Describe a time when you went above and beyond your job duties?
I applied online. I interviewed at Humana (Ridgeland, MS) in Jun 2022
Interview
Standard interview process start to finish , hired within 30 days of initial prescreen. Received email to interview with hiring manager two days later . Received offer that afternoon .Negotiated salary , and started two weeks later