They had questions set up for you. Definitely throw some questions that threw me off but it wasn’t bad. First interview was on zoom. Make sure to have questions prepared
There were several steps to the interview. The first is to meet with the Manager that you will
report to if hired. The second is a panel interview. It consist of other managers and also one current agent.
I applied online. The process took 3 days. I interviewed at Humana in Jan 2023
Interview
Managers seem eager to hire people. Questions were a little different. More behavioral questions rather than performance. 2 managers. One was in training. Interview was about 45 min. I believe some questions were repeated.
Interview questions [1]
Question 1
What was a struggle you had with an assignment, and how did you overcome the struggle.