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      Hyland

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      IT Support Specialist Interview

      Jan 19, 2018
      Anonymous employee
      Westlake, OH
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at Hyland (Westlake, OH) in Dec 2017

      Interview

      I met with HR who gave me a quick tech test that was highly outdated and very immature for a tech company. I met with with the Support Manager who was very high strung and very non-technical who loved to hear himself talk and another quite gentleman who they both asked canned questions about my ability to work with a team and not my technical abilities. I would have preferred to interview with someone technical as the support manager seemed bored with answers that required something technical and grew impatient with my answers. I knew i did not want to work with him as my manager and blew off the rest of the interview. I was offered the job, But the pay was an insult and i did not want to be managed by someone who was not technical, so i refused the offer.

      Interview questions [1]

      Question 1

      Whats more important Customer Service or Teamwork. It's 2017.. That question is so old people have written books about it.
      1 Answer