Customer Success Manager applicants have rated the interview process at Hyland with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 60.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager roles take an average of 15 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Hyland overall takes an average of 29 days.
Common stages of the interview process at Hyland as a Customer Success Manager according to 2 Glassdoor interviews include:
Phone interview: 50%
Background check: 25%
Group panel interview: 25%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 weeks. I interviewed at Hyland in Dec 2021
Interview
Submitted applicated, heard from HR 1 week later, phone screen with recruiter, video interview with hiring manager and their manager 2 weeks later, offer 2 days later. Whole process just under a month.
Interview questions [1]
Question 1
Tell us about a time you had to deliver bad news to a customer
I applied online. The process took 4 weeks. I interviewed at Hyland (Maidenhead, England) in Apr 2020
Interview
There are a total of four rounds of interviews in total including one presentation. First round will be with HR, then with the line manager, followed by one round with the VP and the final round will be the presentation
Interview questions [1]
Question 1
What is my understanding of the customer lifecycle?
I applied online. The process took 1 day. I interviewed at Hyland (Phoenix, AZ) in Jun 2018
Interview
Horrible experience. Recruiter said she had no hesitation with moving me to the next round, never heard from her again. I received a rejection email 6 WEEKS LATER. Incredibly unprofessional, glad to have gotten out early on versus wasting my time.