I applied through a recruiter. The process took 1 week. I interviewed at IBM (San Francisco, CA) in Oct 2016
Interview
Got an abrupt call from the recruiter while I was at the gym asking if I could set up an interview the next day. I had to push it out 2 days or so, and then we had the phone screen where they asked basic questions such as why IBM. Then I passed and they had me perform an online assessment. I submitted the assessment late and never heard back from them again. My mistake, I wasn't interested enough in the role to prioritize in.
First finishing 3 online tests, like cognitive ability test, learning ability test. After about 3 weeks, received interview invitation. It is an in-person interview with 3 interviewer, panel format.
The time lasts around 1 hour.
Interview questions [1]
Question 1
Tell me about your self
Why you are interested in this role
I applied through an employee referral. The process took 4 months. I interviewed at IBM (New York, NY) in Jan 2017
Interview
Multiple stages of interviews. First is phone with questions about social selling and sales experience. In person interview is the same but will meet face to face with local Sales Exec.
Client Service Representative applicants have rated the interview process at IBM with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 66.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Client Service Representative roles take an average of 64 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at IBM overall takes an average of 30 days.
Common stages of the interview process at IBM as a Client Service Representative according to 3 Glassdoor interviews include:
Phone interview: 29%
Drug test: 14%
Personality test: 14%
One on one interview: 14%
Presentation: 14%
IQ intelligence test: 14%
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