Customer Services Manager applicants have rated the interview process at ICICI Bank with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 74.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Services Manager roles take an average of 1 day to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at ICICI Bank overall takes an average of 19 days.
Common stages of the interview process at ICICI Bank as a Customer Services Manager according to 2 Glassdoor interviews include:
Group panel interview: 50%
IQ intelligence test: 25%
Presentation: 25%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 weeks. I interviewed at ICICI Bank (Ahmedabad) in Feb 2010
Interview
Hiring and interview process was fair. It was not very tough to clear. I had applied for the post of Probationary officer. I cleared the 45 minutes online test. Then I had a GD in the group of about 12 people. Then I had personality test. Then I cleared the interview.
Interview questions [1]
Question 1
Not very difficult question were asked in the interview
I applied online. The process took 1 day. I interviewed at ICICI Bank (Bhopal)
Interview
Was very easy got selected through written exam and gd personal interview. The interviewer were a group of panel of 3 . They basically asked person details and background verification.
I applied through other source. The process took 3 months. I interviewed at ICICI Bank (Mumbai) in Jun 2019
Interview
We were directly recruited through NIIT they asked us about opening account process and asked to cross sell any one product for which I suggested Fixed Deposit, SIP and Life Insurance Then he agreed for Life Insurance.
Interview questions [1]
Question 1
How can a Senior Citizen holding a Fixed Deposit, can save the Tax Deduction on interest?
I applied online. The process took 4 weeks. I interviewed at ICICI Bank (Calcutta)
Interview
I was recruited through the Probationary Officer Program. There is a written test which consists of General Reasoning, Quant Aptitude, and English Comprehension. Once you are short listed then you proceed to GD and Interview round. The process took a long time. For the offer letter to come it took a month. Details available at career site. I was with the company for 2 n half years. Not a good experience.