Customer Service Representative applicants have rated the interview process at ICICI Bank with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 74.8% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at ICICI Bank as a Customer Service Representative according to 4 Glassdoor interviews include:
Personality test: 25%
Background check: 25%
Group panel interview: 17%
Phone interview: 17%
One on one interview: 8%
Skills test: 8%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. I interviewed at ICICI Bank
Interview
An interview with SENIOR hr and Branch manager which is about 20-30 mins focussed upon skills of candidates
Usually the questions are open ended and non technical to judge the mindset of the candidate
Interview questions [1]
Question 1
Are you detailed oriented or not
Have you come across difficult customers
it was simple and chill, they asked me about what i learned in college. my soft skills and languages im profficient in, but it was easy and i broke the ice early in the interview and was able to impress them.
Read about the Company and JD and prepare with common interview questions. Moreover, interviews drive your skills and experience.
Be confident and calm. Keep your question ready for to ask HR.
Interview questions [1]
Question 1
How you manage to fill out the form for your banking examination
It good experience with icici total operation work no sales pressure timing is also very suitable have completed 2.8 years in icici as account manager i hot my first promotion from DM1 to DM2