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      ICONMA

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      Client Service Analyst Interview

      Oct 2, 2025
      Anonymous employee
      Troy, MI
      Accepted offer
      Positive experience
      Average interview

      Application

      The process took 2 weeks. I interviewed at ICONMA (Troy, MI) in Feb 2023

      Interview

      General questions of IT work history. Emphasis on providing support in a specific industry using programs and tools associated with such. Overview of role and work schedule. Discussion about scope of work and structural hierarchy within the department.

      Interview questions [1]

      Question 1

      Specific questions about proprietary software.
      Answer question

      ICONMA interviews FAQs

      • Client Service Analyst applicants have rated the interview process at ICONMA with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 48.4% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Client Service Analyst roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at ICONMA overall takes an average of 21 days.
      • Common stages of the interview process at ICONMA as a Client Service Analyst according to 1 Glassdoor interviews include:

        Group panel interview:  20%

        Background check:  20%

        Personality test:  20%

        Phone interview:  20%

        Skills test:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Recruiter(47) ;
        2. Technical Recruiter(29) ;
        3. Associate Recruiter(26) ;
        4. Account Manager(7) ;
        5. Project Manager(7) ;
        6. Senior Technical Recruiter(7) ;
        7. Software Engineer(7) ;
        8. Contractor(6) ;
        9. Data Analyst(5) ;
        10. IT Technical Recruiter(5) ;
        11. Program Manager(5) ;
        12. Senior Recruiter(5) ;
        13. Recruiting Manager(4) ;
        14. Senior Software Engineer(4) ;
        15. Software Developer(4) .


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