I applied through a staffing agency. I interviewed at ID.me in Mar 2021
Interview
So you'll have 3-4 interviews. The fourth interview is contingent on if they will proceed with you. So one my third interview the woman says please stay here your fourth interview will begin soon. I reply oh so I made it to the fourth. She confirms. I waited damn near 20mins for the interview to start. It never did. I feel it was very unprofessional of this company to lie.
I applied online. The process took 3 days. I interviewed at ID.me (Tampa, FL)
Interview
Easy, simple assessment, then a self-recorded video interview. 👍🎥👨💼
1. Please introduce yourself and tell us a little about yourself. Include your academic and career goals and why you are taking this class and if you have taken other public safety classes.
2. Look in the class syllabus (which is located in Canvas on the Syllabus tab) under the heading of Class Assignments, when are ALL assignments due? When are ALL assignments in class able to be worked on by ALL students in class? Now, look at the Academic Integrity policy in the class syllabus. Can you use AI to generate the work that you submit in this class?
3. Read the Welcome to Class! Please Read! announcement located in the announcement tab in Canvas. Is there a late policy? What does that mean to students turning in late work? What can students do to prevent a zero grade?
4. Again from the Welcome to Class! Please Read! announcement, how do you get help from the professor on ANY assignment? Should you ask for help on an assignment on the day that this assignment is due? If not, when should you ask for help? What are the professor's virtual student hours (which are located in the class syllabus)? When should you expect a return email or Canvas message when you ask for assistance?
5. Upload a picture of yourself or something that represents you to your Canvas student profile (Note: Keep the photos appropriate!). Here is a link with instructions for adding a profile picture.
There was no face-to-face interview, you fill out a few questions and then do a few videos answering questions. Then you get an email if you do well, asking about you shift information and if you would be ok working it
Member Service Representative applicants have rated the interview process at ID.me with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 35.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Member Service Representative roles take an average of 9 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at ID.me overall takes an average of 26 days.
Common stages of the interview process at ID.me as a Member Service Representative according to 4 Glassdoor interviews include:
Phone interview: 23%
Presentation: 15%
Skills test: 15%
IQ intelligence test: 15%
Other: 8%
Background check: 8%
Drug test: 8%
One on one interview: 8%
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