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    • Member Support Interview

      Jul 14, 2023
      Anonymous employee
      Tampa, FL
      Accepted offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at ID.me (Tampa, FL) in Aug 2021

      Interview

      Interview with various leaders in the organization. Very intense and had to do a presentation as well. Asked about change and wanting change, but never adopted change. What an idiot !

      Interview questions [1]

      Question 1

      Typical behavioral questions during the interview.
      Answer question

      ID.me interviews FAQs

      • Candidates applying for Member Support roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at ID.me overall takes an average of 26 days.
      • Common stages of the interview process at ID.me as a Member Support according to 1 Glassdoor interviews include:

        Personality test:  20%

        Presentation:  20%

        Group panel interview:  20%

        Background check:  20%

        Skills test:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Trusted Referee(60) ;
        2. Member Support Representative(52) ;
        3. Customer Service Representative(17) ;
        4. Member Service Representative(16) ;
        5. General Support Representative(15) ;
        6. Team Lead(14) ;
        7. General Support(12) ;
        8. Trusted Referee Document Reviewer(10) ;
        9. Quality Assurance Analyst
      (9) ;
    • Software Engineer(9) ;
    • Sales(7) ;
    • Fraud Analyst(6) ;
    • Member Support Specialist(6) ;
    • Product Manager(6) ;
    • Director of Community Outreach(5) .
    • Jobs at ID.me

      16 jobs in United States
      Senior AR & Billing Analyst
      McLean, VA
      ·
      $105K - $155K /yr
      (Employer provided)
      View job
      Senior AR & Billing Analyst
      Washington, DC
      ·
      $105K - $155K /yr
      (Employer provided)
      View job
      Customer Onboarding Manager
      Mountain View, CA
      ·
      $175K - $205K /yr
      (Employer provided)
      View job
      Customer Onboarding Manager
      McLean, VA
      ·
      $175K - $205K /yr
      (Employer provided)
      View job
      Senior AR & Billing Analyst
      United States
      ·
      $105K - $155K /yr
      (Employer provided)
      View job
      View all Member Support Jobs