Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      IDEXX Laboratories

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: IDEXX Laboratories reviews | IDEXX Laboratories jobs | IDEXX Laboratories salaries | IDEXX Laboratories benefits
      IDEXX Laboratories interviewsIDEXX Laboratories Customer Support Consultant interviewsIDEXX Laboratories interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Support Consultant Interview

      Oct 6, 2023
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at IDEXX Laboratories in Jul 2023

      Interview

      First, I was contacted by a recruiter who set up a phone interview, then a virtual interview was scheduled with the hiring manager and two team members. The virtual interview was a couple of months ago and it seemed to go well. Interviewers were friendly, but it felt rushed and impersonal, as they just rapid fired questions at me. I did not receive an offer but did receive an email stating that I should apply to the next hiring class in October, as they had liked me and still wanted to consider me. I applied as soon as the posting was live, and I reached out to the hiring manager I had previously interviewed with to express my interest again. I never heard back and received an automated rejection email 2-3 weeks later. I'm not sure as to why they made the effort to tell me that they wanted to consider me for the next hiring class, only to give me false hope, ghost me, and waste more of my time.

      Interview questions [1]

      Question 1

      How many calls per day do you take in your current role?
      Answer question
      3

      Other Customer Support Consultant Interview Reviews for IDEXX Laboratories

      Customer Support Consultant Interview

      Jun 5, 2020
      Anonymous Interview Candidate
      Hoofddorp
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at IDEXX Laboratories (Hoofddorp) in Oct 2019

      Interview

      I got contacted by a recruiter. After a phone interview, I got selected for an interview in their offices. After the interview, I did not hear from them at all. I contacted the recruiter around 2 weeks later, and he said other person was selected for the job. What bothers me the most I that I spent time andresources , and they did not took 5 minutes to let me know their decision. This should be really improved.

      Interview questions [5]

      Question 1

      How do you handle stress?
      Answer question

      Question 2

      How would you handle a difficult customer?
      Answer question

      Question 3

      Why should we hire you and not other candidates?
      Answer question

      Question 4

      What are your strengths?
      Answer question

      Question 5

      What are your weaknesses?
      Answer question
      4

      Customer Support Consultant Interview

      Jul 17, 2019
      Anonymous Interview Candidate
      Hoofddorp
      No offer
      Negative experience
      Easy interview

      Application

      I applied through other source. I interviewed at IDEXX Laboratories (Hoofddorp) in Jun 2019

      Interview

      Very unprofessional behaviour of a recruiter. I was interviewed by a recruiter who had told me that he will talk about me with a hiring manager and then they will let me know about the further steps. Since that time, no one has contacted me again and I am very happy in my new job. This kind of behaviour is unprofessional and unacceptable for me.
      2