Customer Service Representative applicants have rated the interview process at IEWC with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 25% positive. To compare, the company-average is 66.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 52 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at IEWC overall takes an average of 38 days.
Common stages of the interview process at IEWC as a Customer Service Representative according to 4 Glassdoor interviews include:
Phone interview: 33%
Drug test: 17%
One on one interview: 17%
Background check: 17%
Personality test: 8%
Group panel interview: 8%
Here are the most commonly searched roles for interview reports -
I applied through a staffing agency. I interviewed at IEWC (New Berlin, WI) in Jan 2020
Interview
Phone screen with recruiter , virtual interview panel with hiring manager and customer service manager, on site panel interview again with hiring manager and customer service manager. Except about 2 hours worth of time to complete all interviews
I applied online. The process took 2 weeks. I interviewed at IEWC in Apr 2019
Interview
I had 1 phone interview and 2 in person interview. Spoke with HR recruiter on the phone. Interview with the CSR manager, then came back to meet with Sales manager.
I applied online. The process took 3 months. I interviewed at IEWC (New Berlin, WI) in Feb 2019
Interview
The interview process was extreme, as I had to speak with a recruiter who went unresponsive for a month or so. Then out of the blue, I had an opening for an in-person interview. I called to follow up and received an email in return stating they were still interviewing. Here we are 8 months later with no response.