Customer Service Representative applicants have rated the interview process at IHG Hotels and Resorts with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 71.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 10 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at IHG Hotels and Resorts overall takes an average of 17 days.
Common stages of the interview process at IHG Hotels and Resorts as a Customer Service Representative according to 5 Glassdoor interviews include:
One on one interview: 33%
Background check: 17%
Other: 8%
IQ intelligence test: 8%
Phone interview: 8%
Group panel interview: 8%
Skills test: 8%
Presentation: 8%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. The process took 4 weeks. I interviewed at IHG Hotels and Resorts (Ciudad de Mexico) in Nov 2020
Interview
Todo super detallado y completo. Tiene un principio desarrollo y conclusión.
La entrevista igual muy amena con puntos claves para la contratación; te dicen en el momento si quedas contratado y el sueldo.
I interviewed at IHG Hotels and Resorts (New York, NY)
Interview
Not very tough. Asked mostly behavior questions and 1-2 technical questions. The interviewer nice so I didn't feel stressed out. Asked around 10 behavior questions. Very good experience, would recommend.
I applied in-person. The process took 2 days. I interviewed at IHG Hotels and Resorts in Dec 2019
Interview
The first interviewer up to the last one is great to talk to. They make u feel calm. All of them looks genuinely happy and it is relaxing overall. I am so glad I applied for the position