Front Desk Receptionist applicants have rated the interview process at IHG Hotels and Resorts with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 71.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Front Desk Receptionist roles take an average of 7 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at IHG Hotels and Resorts overall takes an average of 17 days.
Common stages of the interview process at IHG Hotels and Resorts as a Front Desk Receptionist according to 6 Glassdoor interviews include:
One on one interview: 57%
Presentation: 14%
Drug test: 14%
Skills test: 14%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. The process took 5 days. I interviewed at IHG Hotels and Resorts (Liverpool, England) in May 2012
Interview
Met with the Front of House Manager, informally in the Hotel Bar. We had a casual chat about my skills and experiences. The interviewer posed some situation based questions, such as dealing with team members and customers. We discussed my interests and career goals. It was comfortable and I felt like the interviewer was really interested in what I had to say.
Interview questions [1]
Question 1
Explain how would you deal with someone who wasn't happy with their stay?
I applied online. I interviewed at IHG Hotels and Resorts (Martinsville, IN) in Feb 2026
Interview
It was fast and easy and the lady was really nice and sweet and i did enjoy working there until.they just stopped schedule me for now reason and I just went homeless when it happen
The interview process was very easy I was able to access with the contract at the time when the interview we went over why i wanted to work here why it would qualify me in the best way that i can help and encourage clients
I applied online. The process took 1+ week. I interviewed at IHG Hotels and Resorts (Singapore) in Feb 2024
Interview
Very easy, structured, but the HR rep seemed to have alot of interviews so could see that she was quite stressed and was rushing through the process. The entire interview was standard general questions relating to most of the front office day to day tasks.