I applied online. The process took 1 day. I interviewed at IKEA (Stoughton, MA) in Jun 2024
Interview
I must have been in there for 1.5 hours. This woman asked me every question imaginable on earth. Behavioral, technical, personal motivations. It was as though I was being hired to be a CEO when I just wanted to stock boxes at a retail company. It was insane.
Interview questions [1]
Question 1
How would you handle a customer if we didn't have the item they wanted and they were upset about it?
I was interviewed by two people. They were very friendly and it was quite informal. They gave me plenty of time to ask my own questions. Overall, it was about as pleasant as an interview could be.
Round 1:
-Getting to know you type of questions
-Situation type of questions and how would you handle them
Round 2:
-Getting to know you
-Why do you want to work at ikea
-Questions for them
Interview questions [1]
Question 1
When was the time you are dealing with a difficult customer and how did you resolve it
Phone screening, then In person interview, basic questions, then drug test and phone screening. Overall took two weeks from start to finish, but you have to get a drug test