Customer Service Co Worker applicants have rated the interview process at IKEA with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 77.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Co Worker roles take an average of 14 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at IKEA overall takes an average of 19 days.
Common stages of the interview process at IKEA as a Customer Service Co Worker according to 3 Glassdoor interviews include:
Phone interview: 27%
One on one interview: 27%
Drug test: 18%
Group panel interview: 9%
IQ intelligence test: 9%
Skills test: 9%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at IKEA (Sunrise, FL) in Nov 2018
Interview
The interview process was very efficient, i was asked some questions that seemed to test how i can handle certain situation and how to i would conduct myself during these situation. Overall i was very pleased with the interview process. If i had any questions regarding anything they were answered in great detail.
I applied online. I interviewed at IKEA (Brisbane)
Interview
Phone Interview, Group Interview Session, One on one interview - part of bulk recruitment process for multiple positions. Group Interview comprised activities like assembling a piece of furniture, shopping/interracting with groups in store.
Interview questions [1]
Question 1
Changed between interviews, typical why you want the job, assessment of skills suitable to position, at least one rogue question always thrown in to one-on-one interviews.
applied for job, heard back the same day for an online interview. I completed that the day after and then was offered an interview with the hiring manager over video
Interview questions [1]
Question 1
What past experiences and skills make you suitable for this role? What do you know about IKEA? and why do you want to work here?
I applied online. The process took 2 weeks. I interviewed at IKEA in Jul 2019
Interview
I applied online and received an email request for a phone interview the same day. The phone interview was easy to schedule and took about 15 - 20 minutes telling me about the position and asking me basic general questions about my availability, why I wanted to work there, etc. At the end of the phone interview I was told to expect a call from a store manager within a week. The store called a few days later and I scheduled an interview for the next morning, with two managers. The interview went well and when I left I received a text to schedule a follow up call. I was offered a position during the call pending background and drug screenings. I received emails making that process very easy as well.