Very involved process and very accurate about the job. There's alot to know to be prepared. Don't be afraid to ask questions to challenge as well as seem engaged with interviewer.
They make play a game in teams and build furniture. They also do speed interviews in 10 minutes with 10 managers. If you want to have a manager role, it's a similar process with the speed interviews, there is also group interview where you act out scenarios with the other candidate. One person is the manager and the other is the employee. An example: if the employee has been late all week, as a manager what kind of conversation would you have? Then you act out the conversation with the other candidate.
Resolution Agent applicants have rated the interview process at IKEA with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 77.6% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at IKEA as a Resolution Agent according to 2 Glassdoor interviews include:
Drug test: 20%
One on one interview: 20%
Background check: 20%
Skills test: 20%
Phone interview: 20%
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