Tech Support applicants have rated the interview process at INDUS with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 60% positive. This is according to Glassdoor user ratings.
Candidates applying for Tech Support roles take an average of 4 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at INDUS overall takes an average of 5 days.
Common stages of the interview process at INDUS as a Tech Support according to 2 Glassdoor interviews include:
One on one interview: 33%
Skills test: 33%
Phone interview: 33%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 5 days. I interviewed at INDUS (San Antonio, TX) in Mar 2010
Interview
Discussed my I.T. experience. Asked when I could start and what was the status of my security clearance. They ask very basic IT questions so the interview was only about 20 minutes. I asked more questions about the company then what he asked me. Know what Active directory is and basic troubleshooting and you will be fine. The Tech support position has a high turn over and they are just looking for bodies to man the phones.
Interview questions [1]
Question 1
How do you troubleshoot someone who cant get mail.