Customer Journey Expert applicants have rated the interview process at ING with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 60.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Journey Expert roles take an average of 55 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at ING overall takes an average of 22 days.
Common stages of the interview process at ING as a Customer Journey Expert according to 6 Glassdoor interviews include:
One on one interview: 29%
Group panel interview: 29%
Skills test: 29%
Phone interview: 14%
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Very clear, and they focus on asking the right questions. Not only focused on your past competences but also about your values and drivers as well as how you will apply them in the future.
Interview questions [1]
Question 1
What are the biggest challenges that the bank faces?
I applied online. I interviewed at ING (Amsterdam)
Interview
It took an hour.
Very much business like. No personal or friendly connection or feeling during the interview. I haven't got an offer but it was ok because the interview didn't give good impression about the team or the company.
I applied online. The process took 2 months. I interviewed at ING (Amsterdam) in Apr 2020
Interview
4 rounds of interviews over 2 months, so the process was slow.
Lots of experience and example questions
All the interviewers made me feel comfortable
All interviews done via Teams or over the phone