Customer Service applicants have rated the interview process at ING with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 60.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 6 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at ING overall takes an average of 22 days.
Common stages of the interview process at ING as a Customer Service according to 2 Glassdoor interviews include:
Group panel interview: 33%
Presentation: 33%
Personality test: 17%
Background check: 17%
Here are the most commonly searched roles for interview reports -
I applied through a staffing agency. The process took 1 day. I interviewed at ING (Hannover)
Interview
I was sent there by a recruiter. Didn't wait long I lobby. Nice office, very professional front desk manager. Three other applicants came in with me.
Most has bank experience. I didn't.
Interview questions [1]
Question 1
What is your strong point?
What is your week point?
Why do you think we should hire you?
I applied online. The process took 1+ week. I interviewed at ING (Bucharest, Bucuresti) in May 2017
Interview
The process was smooth, everyone was friendly. Even though i got a late reply and was rejected, the fact that they bothered to reply means a lot. A family member reapplied and got in, so they believe in second chances
Interview questions [1]
Question 1
They will give a make-believe situation with a customer and you have to provide your best answer. They do this to test how far you ca go