Competency-based interview and scenario.
First questions surrounding the IQVIA competencies using the STAR format.
Secondly gave a scenario by forwarding a word document of an issue that might come in in the job. Was given 15 minutes to write some notes ready to feedback to the interviewers. This included what I would say on a phone call to a customer who has left a complaint.
Interview questions [1]
Question 1
How would you react if you were asked a difficult question and have you had experience of this?
