Usual level of response and correspondence prior to being invited to an on-site interview. The company has recently moved (downsized?) from a nicer location to 290/610 but their offices retained somewhat trendy and fresh vibe although the building has a much older feel. The HR representative displays a very disinterested attitude and is just going through the motions of greeting a potential candidate. There was no personal introduction to the hiring manager so expect to sit waiting in a tiny (and I mean elevator size tiny) room with a white sofa, orange table and glass walls, watching every person pass-by until one stops - that's your interviewer.
I interviewed with a long-term employee who had good knowledge of the company, the position and the direction for the Marketing department. Unfortunately, a 'senior' member of the marketing department popped in our meeting to convey something to the person I was speaking with (that's no problem, things come up) but, she not even acknowledge my presence. I knew she was aware of who I was and what position I was interviewing for as she had been part of the email correspondence and had peeked at my LinkedIn prior to the interview. So ... it was disappointing (and bad manners) to not extend a welcome/greeting/nice-to-meet you/thank you for considering our company/sorry for interrupting or even make a head-nod or smile. Insight into how the marketing department is managed? I'd bet on that!
I never did see or hear from the HR representative again as I was escorted back to the elevators at the conclusion of our interview. There was no offer to validate parking (who wants to be cheap and ask at an interview?) so, I paid my $10 and came home to send a thank-you note immediately reflecting on key points discussed in the meeting and convey my continued interest to learn more and advance our conversation. Here's the worst part .... Nothing .... it's like they fall off the face of the planet. No thank you ... no we found a better match .... no nothing. So ... and this should not be a surprise to Idera, when ever I think of them I will be reminded of their disregard for people's time and unfortunate, code of poor professional behavior.