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      InfoCision

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      Related searches: InfoCision reviews | InfoCision jobs | InfoCision salaries | InfoCision benefits
      InfoCision interviewsInfoCision Customer Service Representative interviewsInfoCision interview
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      Customer Service Representative Interview

      Jun 17, 2016
      Anonymous employee
      Bellbrook, OH
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 days. I interviewed at InfoCision (Bellbrook, OH) in Jun 2016

      Interview

      Applied online. Got a phone a call a few days later did the phone interview when I called them back as I missed their call the first time. They did a quick phone interview. Sent me a link to finish up some stuff and asked me to call back when I was done. I called back and they tried to get me to do the phone interview again. I had to explain I was just calling to set up the actual face to face interview. Set that up. Went in did some paper work and a little thing on the computer. The hr Alisha came out and got me for the interview. Very simple basic question from a sheet of paper. Told me about the position and the pay and how the schedule and training worked. I got to pick my day off. There is a 500 dollar bonus after the 13 weeks of training they offer because you don't get the bonus during training like you do after training.

      Interview questions [3]

      Question 1

      What would our employer say your work ethic is like
      Answer question

      Question 2

      Have you been tardy or absent from work?
      Answer question

      Question 3

      What could you bring to the company?
      Answer question
      1

      Other Customer Service Representative Interview Reviews for InfoCision

      Customer Service Representative Interview

      Sep 30, 2024
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at InfoCision

      Interview

      The interview was a one way interview on spark hire & they ask straight to the point questions that align with the job, no foolish questions. Easy smooth process from application to onboarding process.

      Interview questions [1]

      Question 1

      Tell me about a time where you had to de-escalate a situation.
      Answer question

      Customer Service Representative (CSR) Interview

      Sep 21, 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at InfoCision in Sep 2024

      Interview

      You fill out a basic online application process. After which they send you an email to download to your PC to test your internet speed. If you pass both, they send a simple questionnaire.

      Interview questions [1]

      Question 1

      What would make you a good fit for our team?
      Answer question

      Customer Service Representative Interview

      Apr 15, 2024
      Anonymous employee
      Mississippi State, MS
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at InfoCision (Mississippi State, MS) in Apr 2024

      Interview

      Easy process and smooth. I don’t have anything negative to say. Everything was done by email and there was instant communication. I was given an email address if i had any issues or questions.

      Interview questions [1]

      Question 1

      Am i reliable and dependable
      Answer question

      InfoCision interviews FAQs

      • Customer Service Representative applicants have rated the interview process at InfoCision with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 61% positive. To compare, the company-average is 62.2% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Representative roles take an average of 6 days to get hired, when considering 38 user submitted interviews for this role. To compare, the hiring process at InfoCision overall takes an average of 10 days.
      • Common stages of the interview process at InfoCision as a Customer Service Representative according to 38 Glassdoor interviews include:

        Phone interview:  21%

        Background check:  18%

        One on one interview:  18%

        Skills test:  12%

        Personality test:  8%

        Presentation:  8%

        Drug test:  6%

        IQ intelligence test:  4%

        Other:  2%

        Group panel interview:  2%

      • Here are the most commonly searched roles for interview reports -

        1. Communicator(164) ;
        2. Customer Service Representative(103) ;
        3. Call Center Representative(32) ;
        4. Customer Service Representative (CSR)(22) ;
        5. Telemarketer(19) ;
        6. Program Supervisor(13) ;
        7. Sales Representative(11) ;
        8. Fundraiser(9) ;
        9. Business Account Manager(8) ;
        10. Call Center Agent(8) ;
        11. Call Center Supervisor(8) ;
        12. Communications(7) ;
        13. Account Representative(6) ;
        14. Applications Developer(6) ;
        15. Customer Service(6) .


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      Jobs at InfoCision

      32 jobs in United States
      Entry Level Supervisor-Remote
      New Castle, PA
      ·
      $30K - $30K /yr
      (Employer provided)
      View job
      FLORIDA only - Work at Home Call Center Representative
      Florida
      ·
      $15 - $15 /hr
      (Employer provided)
      View job
      VIRGINIA only - Work at Home Call Center Representative
      Virginia
      ·
      $13 - $13 /hr
      (Employer provided)
      View job
      MISSOURI only - Work at Home Call Center Representative
      Missouri
      ·
      $15 - $15 /hr
      (Employer provided)
      View job
      GEORGIA only - Work at Home Call Center Representative
      Georgia
      ·
      $9 - $9 /hr
      (Employer provided)
      View job
      View all Customer Service Representative Jobs