Customer Service Representative applicants have rated the interview process at InfoCision with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 61% positive. To compare, the company-average is 62.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 6 days to get hired, when considering 38 user submitted interviews for this role. To compare, the hiring process at InfoCision overall takes an average of 10 days.
Common stages of the interview process at InfoCision as a Customer Service Representative according to 38 Glassdoor interviews include:
Phone interview: 21%
Background check: 18%
One on one interview: 18%
Skills test: 12%
Personality test: 8%
Presentation: 8%
Drug test: 6%
IQ intelligence test: 4%
Group panel interview: 2%
Other: 2%
Here are the most commonly searched roles for interview reports -
The interview went well and was easy. Felt it went really well and I was more than prepared for it. Passed the computer check once they finally sent me the email for it (had to re-email them to have them finally send me the link) and was told I would be contacted and then never was. Seems like a very unorganized company.
I applied online. The process took 1 week. I interviewed at InfoCision
Interview
The interview was a one way interview on spark hire & they ask straight to the point questions that align with the job, no foolish questions. Easy smooth process from application to onboarding process.
Interview questions [1]
Question 1
Tell me about a time where you had to de-escalate a situation.
I applied online. I interviewed at InfoCision in Sep 2024
Interview
You fill out a basic online application process. After which they send you an email to download to your PC to test your internet speed. If you pass both, they send a simple questionnaire.
I applied online. I interviewed at InfoCision (Mississippi State, MS) in Apr 2024
Interview
Easy process and smooth. I don’t have anything negative to say. Everything was done by email and there was instant communication. I was given an email address if i had any issues or questions.