Interviewed for: Senior Support Engineer (UK) Overall, I found everyone I spoke to throughout the process to be friendly, professional and welcoming. Communication after the first two stages was quick, and the interviewers created a relaxed atmosphere where I felt comfortable discussing my experience. The recruitment process consisted of three stages: - Initial screening call with Talent Acquisition/HR. - Interview with the Operations Manager, which focused largely on the company, its growth plans and my background. - Final interview with the Head of IT and a BI Engineer. My main piece of feedback is around managing candidate expectations for the final stage. During the second interview, I was advised that the final stage would be competency-based, so I prepared extensively using examples from my previous roles and the STAR method. However, the final interview was predominantly technical, covering topics such as Windows Server, networking, infrastructure and systems administration. During the interview, the role was also referred to as a Senior Systems Administrator position, whereas my understanding throughout the process had been that I was interviewing for a Senior Support Engineer role. That difference explained the technical focus, but it wasn’t something I was aware of beforehand. I completely understand why the business would assess those skills if that’s what the role requires, and I have no issue with being told they were looking for someone with more experience in that area. My only suggestion would be to provide candidates with a brief agenda or outline before the final interview so they know whether to prepare for competency questions, technical questions, or a mixture of both. Overall, although I wasn’t successful, I appreciated the opportunity to interview and the professionalism of everyone involved. I hope this review helps future candidates prepare for the process.