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      Ingram Content Group

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      Customer Care Specialist Interview

      Apr 26, 2018
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Ingram Content Group

      Interview

      After a nice pre-screening phone interview with HR and a quick personality test, the HR rep contacted me to schedule an interview. The interview itself was very simple. She asked the typical interview questions and was very clear when describing the job. The interviewer was very professional, but also welcoming. While we did cover the basics, we also got side-tracked several times. The interview felt more like a conversation than a formal interview, which was nice and put me more at ease. I received an automated rejection the first time I applied, but was contacted by phone several months later when I tried again. At all stages during the hiring process, both the HR rep and the department person were incredibly nice and welcoming.

      Interview questions [2]

      Question 1

      Describe a challenge situation and how you handled it.
      Answer question

      Question 2

      Describe your experience working in an office setting, answering phones, etc.
      Answer question

      Ingram Content Group interviews FAQs

      • Customer Care Specialist applicants have rated the interview process at Ingram Content Group with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 60% positive. This is according to Glassdoor user ratings.
      • Common stages of the interview process at Ingram Content Group as a Customer Care Specialist according to 1 Glassdoor interviews include:

        IQ intelligence test:  20%

        Phone interview:  20%

        Drug test:  20%

        One on one interview:  20%

        Skills test:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Order Picker(20) ;
        2. Manager(15) ;
        3. Director(13) ;
        4. Machine Operator(12) ;
        5. Library Processor(11) ;
        6. Senior Software Engineer(11) ;
        7. Software Engineer(10) ;
        8. Administrative Assistant(8) ;
        9. Maintenance Technician(8) ;
        10. Operations Supervisor(8) ;
        11. Picker/Packer(8) ;
        12. Senior Manager(8) ;
        13. Sales(6) ;
        14. Stocker(6) ;
        15. Customer Care Specialist(5) .


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      Jobs at Ingram Content Group

      31 jobs in United States
      Administrative Assistant (Distribution)
      Jackson, TN
      ·
      $22 - $27 /hr
      (Employer provided)
      View job
      Stocker - Full Time - $17.50 (with $2 shift Differential) 3:30pm-12am Sun-Thurs
      Roseburg, OR
      ·
      $18 - $18 /hr
      (Employer provided)
      View job
      Library Processor - 2nd Shift - $19.50/hr
      La Vergne, TN
      ·
      $18 - $20 /hr
      (Employer provided)
      View job
      1st Shift Library Processor - $17.50/hr
      La Vergne, TN
      ·
      $18 - $18 /hr
      (Employer provided)
      View job
      Operations Team Lead, Manufacturing (Shipping)
      Jackson, TN
      ·
      $23 - $23 /hr
      (Employer provided)
      View job
      View all Customer Care Specialist Jobs