Customer Service Representative applicants have rated the interview process at Internet Brands with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 36.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 18 days to get hired, when considering 10 user submitted interviews for this role. To compare, the hiring process at Internet Brands overall takes an average of 19 days.
Common stages of the interview process at Internet Brands as a Customer Service Representative according to 10 Glassdoor interviews include:
One on one interview: 27%
Phone interview: 27%
Background check: 18%
Skills test: 18%
Drug test: 9%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at Internet Brands (El Segundo, CA) in Dec 2012
Interview
i first applied online then got an email from a recruiter to submit a writing sample once i submitted it i got a call and had a mini phone interview with the recruiter. the next day i went in for an interview for the position I applied for (csr) they asked that I do a typing test to how many wpm I could type...then it proceeded to a 1:1 interview with the manager where he asked general questions tell me about yourself what are your strengths & weaknesses typical interview questions I got offered the position that day but it was contingent on background check & they call all your references lol
Interview questions [1]
Question 1
name a time you experienced an upset customer and you turned it around
It was more like an introduction interview/ conversation with the recruiter about the position. Overall a positive experience did not get the chance to fully apply but once I have more experience in my current position I will go through the full application process. Their inside sales representative also seems like a good fit for me as well.
I applied online. The process took 1 week. I interviewed at Internet Brands
Interview
Very fast and company had well interviewers to make the process seamless, they kept me updated throughout. Very flexible with working out my personal life schedule. Interview was done first over the phone and then in person.