I was contacted through a Recruiter and had a phone screening and then an interview with a member of the Customer Support team. The whole process took about 1 week. The recruiter was through a third party but was extremely helpful and assisted me through the interview process. The interview with the customer support team member was average with typical interview questions. It felt a little rushed and was short. I got a call back from the recruiter a few days after saying they did not want to move forward.