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      JCPenney

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      Call Center Representative Interview

      Nov 30, 2017
      Anonymous employee
      Milwaukee, WI
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at JCPenney (Milwaukee, WI) in Oct 2017

      Interview

      very quick simple, only problem is you will be told one thing during the interview and be hired for something completely different. Ex: hours, schedule, availability -If i was hired to work 10-6 M-F i now work 10-8:30 Thursday-Tuesday... yes 1 day off- no exceptions

      Interview questions [1]

      Question 1

      Do you have customer experience and are you able to work under "pressure"?
      Answer question

      Other Call Center Representative Interview Reviews for JCPenney

      Call Center Representative Interview

      Aug 3, 2017
      Anonymous employee
      Accepted offer
      Positive experience

      Application

      I interviewed at JCPenney

      Interview

      Simple easy and fast. Typical interview questions about customer service. Have to think quick on your feet other than that it's a typical interview you go to like for a retail employment

      Call Center Representative Interview

      Apr 27, 2017
      Anonymous employee
      Columbus, OH
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. I interviewed at JCPenney (Columbus, OH) in Mar 2016

      Interview

      It was a simple conversation with basic interview question. "Remember a time... What did you do?" If have worked a day of retail in your life it's easy. This place will hire anyone.

      Interview questions [1]

      Question 1

      Describe a time when you used active listening to solve a problem for a customer. What did you did to resolve the issue for the customer?
      Answer question