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JD Group Customer Care Advisor Interview Questions

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JD Group

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Customer Care Advisor Interview

Nov 13, 2020

Anonymous Interview Candidate

Declined offer

Neutral experience

Easy interview

Application

I applied online. The process took 2 weeks. I interviewed at JD Group (Manchester, England) in Nov 2020

Interview

Consisted of an online & email assesment due to covid19. You will be contacted via email to complete these 2 assesments and depending on your performance, you will be contacted again via email requesting your phone number to contact you on.

Interview questions [1]

Question 1

Describe a situation in which a customer was being difficult, and how you resolved this

1 Answer

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