I applied in-person. I interviewed at JD Group (Birmingham, England) in Nov 2020
Interview
Gave cv in. Phone call Face 2 face interview manager and myself. And respond to the questions the manager asked such as customer service skills, up selling etc. What skills can I bring. Sharing previous experiences. They did not mind I had no experience moreso my personality and am I welcoming and my approach
Interview questions [1]
Question 1
What would you do if a customer was not happy? What do I know about the products they sell? What’s my favourite trainers? Who is JDs competition?
interview process was calm applied online got call saying u free next week for a interview they asked me why u wanna work at jd and what experiences i have
Easy, questions about customer service, how to deal with difficult customers, why they should hire you, what’s your availability, do you have any questions to ask, how do you work in a team since you’re transitioning to a group that’s already been established
simple and easy, very friendly interviewer and very helpful answering the questions that i had. gave easy directions to get to the store, polite when i arrived an all around good experience
Interview questions [1]
Question 1
Where do you see yourself with this company in 5 years?
Retail Sales Associate applicants have rated the interview process at JD Group with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 75% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at JD Group as a Retail Sales Associate according to 2 Glassdoor interviews include:
One on one interview: 50%
Skills test: 50%
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