Two stages - presentation for first and meeting with director for second. I was absolutely horrified that after taking two days' annual leave and many hours sweating over research and a presentation, that they could not respond to my polite emails asking them for feedback. Clearly I was liked very much by the two senior managers I'd be working with day to day, but not the director and still have no idea why. A shame, as a Coventry kid with an exemplary and relatable experience to the role I had always aspired to work for this brand but the 'experience' of the brand did not live up to expectations.