I applied online. The process took 2 weeks. I interviewed at JPMorganChase (Santa Clarita, CA) in May 2008
Interview
The recruiter at the time was a complete moron. She had terrible follow up and was completely unprofessional. I was interviewed by an operations supervisor and an assistant manager. The actual interview went pretty well, but when I recieved the actual call back the operations supervisor called and had said we would have to postpone hiring til further notice and hung up. Come to find out it was because they had gotten an internal transfer who ended up never showing up. So I had a second interview with the actual branch manager and another assistant who offered me the position right then and there.
It was a short interview where they asked multiple questions scenario based questions. Mainly trying to see if your responses align with the Chase theme of professionalism and customer service punctuality and eagerness to grow.
Interview questions [1]
Question 1
Explain a circumstance where you and a coworker didn't get along.
Interviews were conducted in a timely manner - Prompt relaxed. Provided several details around the job, culture , and benefits. The interviewee met me and sat with me in the office. He asked about 12 questions and it lasted about 30 minutes.
After filling out an application, if selected you will have a phone interview, if selected a branch manager will reach out. After 1-2 weeks you'll get accepted or rejected. very basic questions from experiences.
Interview questions [1]
Question 1
A time where a customer was highly upset and how did you resolve it.
Teller applicants have rated the interview process at JPMorganChase with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 74% positive. To compare, the company-average is 62.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Teller roles take an average of 12 days to get hired, when considering 67 user submitted interviews for this role. To compare, the hiring process at JPMorganChase overall takes an average of 27 days.
Common stages of the interview process at JPMorganChase as a Teller according to 67 Glassdoor interviews include:
One on one interview: 20%
Phone interview: 15%
Drug test: 15%
Skills test: 13%
Background check: 13%
Personality test: 9%
IQ intelligence test: 8%
Group panel interview: 4%
Presentation: 3%
Other: 1%
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